EDGEWATER GUITARS PRIVACY POLICY

Last Updated: March 31, 2025

This Privacy Policy describes how Edgewater Guitars ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or communicate with us.

1. INFORMATION WE COLLECT

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, mailing address, phone number

• Transaction Information: Details about guitars and equipment you're interested in selling, payment information, purchase history

• Communication Information: Messages, emails, and other communications you exchange with us

• Image Data: Photographs of guitars and other instruments you submit for appraisal

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• Usage Data: Browser type, IP address, device type, operating system, referring URLs, pages viewed, time spent on pages

• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies

2. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

• To provide our guitar buying and selling services

• To communicate with you about your transaction or inquiry

• To appraise and evaluate guitars and musical equipment

• To improve our website and services

• To send you updates, marketing communications, and newsletters if you have subscribed

• To comply with applicable laws and regulations

• To protect our legal rights and prevent misuse of our services

3. INFORMATION SHARING AND DISCLOSURE

We may share your personal information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf, such as website hosting, payment processing, or marketing services

• Legal Requirements: When required by applicable law, regulation, legal process, or governmental request

• Business Transfers: In connection with a business transfer, sale, merger, consolidation, or reorganization

• With Your Consent: In other circumstances where we have your consent

We do not sell your personal information to third parties.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools.

5. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to access personal information we hold about you

• Correction: The right to correct inaccurate or incomplete information

• Deletion: The right to request deletion of your personal information

• Opt-Out: The right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

11. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Edgewater Guitars [Address] Cleveland, OH [Zip] Phone: (440) 219-3607 Email: privacy@edgewaterguitars.com

12. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and other laws:

• The right to know what personal information we have collected about you

• The right to delete certain personal information we have collected

• The right to opt-out of the sale of your personal information (note that we do not sell personal information)

• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided above.

13. INTERNATIONAL DATA TRANSFERS

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to the transfer of your information to the United States, which may have different data protection rules than those of your country.