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For most guitars, we can make an offer within 24 hours of receiving photos and information. Once you accept, payment is immediate – either on the spot during in-person transactions or via your preferred method for remote sales.

We offer several secure payment options including cash (for in-person transactions), certified check, bank wire transfer, PayPal, or direct deposit. For high-value instruments or collections, we can accommodate special arrangements to ensure your comfort and security.

For most guitars, the entire process from initial contact to payment can be completed within 1-3 days. For rare or extremely valuable instruments requiring in-person evaluation, the timeline might extend to a week. We pride ourselves on efficiency and respect for your time.

For remote transactions, we typically arrange and pay for insured shipping with reputable carriers. If you prefer to handle shipping yourself, we recommend double-boxing electric guitars, loosening strings slightly, using adequate padding, and purchasing full-value insurance. For valuable vintage instruments, we can provide specific packing instructions or arrange white-glove courier service.

For amplifiers, we handle all logistics including secure packing and transportation. For vintage tube amplifiers, we take special precautions including tube removal/protection, speaker security, and proper padding. For local transactions, we'll come to you. For remote sales of valuable vintage amplifiers, we can arrange specialized instrument shipping services that understand the unique requirements of vintage electronics.

Selling a large collection through Edgewater involves a streamlined process designed for convenience: 1) Initial consultation where we discuss the collection's scope and arrange evaluation, 2) Comprehensive appraisal where each instrument is individually assessed, 3) Single comprehensive offer for the entire collection (often at premium rates versus individual sales), 4) Simplified paperwork with just one transaction, and 5) Coordinated pickup/logistics handling. This process maximizes value while minimizing hassle.

For valuable collections, we provide white-glove service including professional packing, insurance, and secure transportation. For significant collections, we'll travel to your location, handle all documentation, and manage the entire logistics process. We can arrange climate-controlled transportation for vintage instruments and work with specialized instrument shipping services for cross-country moves.